Not every action plan is the same, but here are some processes I am used to completing
interviews and surveys
definition user flows
observe use of components
talk to developers
What I have been working on lately
Data visualization to help companies improve their mediation process.view project
What if you could count on a robot to cancel services on the phone for you?view project
Thoughts about design
MAY 7, 2018Strategies for gathering user feedback and opinions
Here is how Reclame AQUI has been reaching their audience.
DEC 2, 2017Informative and transactional interfaces for a single product
A checklist for designing in the context while still maintaining unity.